UTI At A Glance

UTI Success Story At a Glance:

Company

Name: UTI – Universal Trucks Israel
Location: Petah-Tikva, Israel
Industry: Automotive
Products & Services: Isuzu Trucks Distributor in Israel. National sales company with a sales service network.
Website: www.uti.co.il
Implementation Partner: Xioma Information Solutions

Challenges and Opportunities:
• Decentralized, nonintegrated IT environment with no system interfacing between the different departments in the company.
• Insufficient connection between the different systems, for example: Lack of interfaces with the manufacturer and the company's own leasing fleet. This led to different incompatibilities within the system and made the day-to-day workflow difficult.
• The CRM system used was home grown, meaning that the sales and service agents had no access to on-line information. There was a growing need to upgrade the interface between the sales people and the ERP system.
• Lack of flexibility and scalability of the out-dated technology to support growing needs.

Existing Environment:
• Non-integrated point solutions : Multiple systems and vendors
• Separate non-integrated financial systems
• Separate non-integrated Workshop management system
• Home grown CRM system
• Lack of a logistical system
 
Objectives:
• Implement a single, centralized, integrated, customer-aimed system to support all the business processes thereby enabling better decision making and improvement of customer service.
• On-line access to all relevant data such as finance, sales, CRM, auto repair shops and spare parts
• Implement a flexible solution for business expansion and change

SAP Solutions and Services:
Implementation of the SAP Business One system and Xioma Information Solution's Automotive Module : A.D.S.- Automotive Distributor/Dealership Solution.

The Solution includes the following modules:
• Financial Module
• Purchasing Module
• Logistics Module:
- Sales Module
- Spare Parts Module
- Work Shop Management Module
- CRM Module
- Warranty Claims Module
- Leasing Module
• Unique Development Module for Internal Charges
 
Future Modules:
• Feedback & Survey Module
• Web Based Commercial Portal Module for the Sales Agents
• Web Based Commercial Portal Module for the Auto repair shops: purchase orders, warranty claims, data transfer from the importer to the auto repair shops.

Why SAP?
* SAP is the largest Business Management Software provider in the world
* State-of-the-art software tailored to specific standards, processes and challenges of the automotive industry.
* SAP Business One provides a Managerial Solution for the whole organization.
* Superior industry experience and reputation
 
Why Xioma's A.D.S. - Automotive Distributor/Dealership Solution?
* A.D.S. - Automotive Distributor/Dealership Solution is a comprehensive small size ERP solution.
* A.D.S module provides automotive dealership functionality on top of the SAP Business One.
* A.D.S. incorporates industry best practices supporting the "3S" processes - Sales, Service & Spare Parts
* A.D.S  is tightly integrated into SAP Business One's platform and has been developed according to SAP's strict methods.

For Further Information